We (ZoieLogic Dance Theatre Company number 08580006)  committed to protecting your personal information, and being transparent about what information we hold about you. The purpose of this policy is to give a clear explanation of how we collect and use your personal data, and your options regarding the data we store. We use your information in accordance of all applicable laws concerning protection of personal information, including the General Data Protection Regulation (GDPR) and Privacy & Electronic Communications Regulations (PECR). 

If you have any queries about this policy, please contact the Data Protection Lead at:

Martina Bussi

ZoieLogic Dance Theatre

FigFlex, Frobisher House, Nelson Gate, Southampton SO15 1GX

Phone Number: +44 (0) 7739098191

E-mail: martina@zoielogic.co.uk 

The below Privacy Policy governs the use of the ZoeLogic’s website (www.zoielogic​.co.uk), and related platforms such as Ticket Tailor (for event bookings) and Mail Chimp and Transponder  (for email communications). This policy is designed to protect all users, members of the public and staff, and young people who choose to engage with Artswork. This applies to personal information collected on websites and CRMs owned and controlled by ZoieLogic Dance Theatre (collectively referred to in this policy as ‘we’, ‘us’, or ‘are’).

Information collection

Via this website and associated online platforms, we collect personal information in a number of ways.

Information you give us: For example when you sign up for our newsletters via this website, send us a completed contact form or make an event booking via Ticket Tailor, we will store personal information provided such as your name, email address and organisation via Capsule CRM. 

Information about your interactions with us: When we send you a mailing, we store a record of this, including which emails you have opened and which links you have clicked on.

Cookies: Cookies are small text files that are automatically place onto your device by some websites you visit. They are widely used to allow a website to function, as well as to provide website operators with information on how the site is being used. We use cookies to identify how the website is being used and what improvements we can make. All cookies are anonymous and cannot be traced back to you individually.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are one or more of the following:

Your consent: You are able to remove your consent at any time. You can do this by contacting comms@zoielogic.co.uk or clicking the unsubscribe button in an email e-shot or newsletter. 

Legal basis: There are three legal bases under which we may process your data.

Contract purposes: When you make a purchase from us, sign up to one of our programmes or make a donation, you are entering into a contract with us. In order to perform this contract we need to process and store your data. For example, we may need to contact you by email in the case of cancellation of a course, or any problems with your payment.

Legitimate interest: In certain situations we collect and process your personal data for purposes that are in our legitimate organisational interests. However we only do this if there is no overriding prejudice to you by using your personal information this way. We describe below all situations where we may use this basis for processing.

With your explicit consent: For any situations where the two bases above are not appropriate, we will instead ask for your explicit consent before using your personal information in that specific situation.

How We Collect Personal Information and Why We Have It

We collect personal information through third-party platforms, including Transpond, Google, Score App, Stripe, Ticket Tailor, WhatsApp, and EasyFundraising. This information helps us manage bookings, process payments, engage with supporters, and enhance our services.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have signed up to our TeamLogic, The Big Movement mailing list.
• You have updated your personal information on one of the above mailing lists.
• You have contacted us directly and shared your personal information – e.g. you have sent us an email, or you have applied for a job or opportunity with us.
• You have voluntarily filled in an online survey related to our activity.
• You are working with us or taking part in our activities – e.g. you have been to see a show and have chosen to take part in an online game we have created.
• You are a partner or potential partner for our work with a publicly available contact details and we have a legitimate interest in reaching out to you – e.g. you are a member of the local press or media, you work at a local school teaching performing arts, represent a local business or organisation with shared values and interests.

We also receive personal information indirectly, from the following sources in the following scenarios:

• Your IP address via Google Analytics cookies when you use this website

We use the information that you have given us in order to:

• Improve the experience of using this website.
• Communicate with you directly about relevant activity and company news.

Marketing communications via Transpond

We aim to communicate with you about the work that we do in ways that you find relevant, timely and respectful. To do this we use data that we have stored about you, such as your organisation or what events you have booked for in the past, as well as any contact preferences you may have told us about.

Email marketing is sent via Transpond (which is part of Capsule CRM), and we use the platform to store your contact details, email preferences and a record of which emails you have opened and which links you have clicked on.

We use our legitimate organisational interest as the legal basis for communications by post or email with relevant business contacts, including those working in the arts, cultural and education sectors.  In the case of postal mailings, you may object to receiving these at any time using the contact details at the end of this policy. In the case of email, we will give you an opportunity to opt out in every email that we send you, or you can do so by emailing comms@zoielogic.co.uk

Processing of Your Data

Via ScoreApp
We use ScoreApp as a lead generation tool to better understand our audiences and tailor our work and communications to meet their needs. For full details on how ScoreApp processes your data, please refer to their privacy policy and terms of service.

Via Google
We use Google tools for data collection, including booking forms, job applications, feedback forms, and monitoring data. For comprehensive information on how Google handles your data, please see their privacy policy and terms of service 

Other Tools
We may also process your data through third-party platforms used for evaluation and audience insight, such as Culture Counts and Audience Finder. Please check back for further details or contact us for more information.

Online Booking and Purchases

We use Ticket Tailor to host and process bookings for our events. All events paid for by debit/credit card are processed via Ticket Tailor or Stripe and ZoieLogic do not have access to your payment details.

Please View Ticket Tailor’s privacy policy and terms of service for full information on how the platforms use your data

Please view Stripe’s privacy policy and terms of service for full information on how the platforms use your data

By making an online booking, you consent to your data being shared with relevant members of the ZoieLogic Team

Security and how we store your personal information 

In using this website, you acknowledge that the transmission of information over the internet is inherently insecure. 

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. This means:

• We make sure that we have appropriate security measures to protect your information:
  • Your information is stored in one or more of the following locations: password protected cloud storage and/or processing with one or more of the following third party Data Processors: Google Suite, Mailchimp, Transpond, Google Analytics, Capsule CRM, Zapier, WordPress, Ticket Tailor.
  • We make sure appropriate security software is installed, updated and utilised on devices used by members of staff.
  • We make sure that when we ask another organisation to provide a service for us, they have appropriate security measures.
• We respect your privacy:
  • You should receive marketing (whether by email, post, SMS or telephone) only from us. We will make sure it is clear when you can make these choices, for example, you can change your preferences if you no longer want to receive communications from us.
• We will make sure that personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
• We will collect and use individual user details only if we have your permission or we have sensible business reasons for doing so, such as collecting enough information to effectively manage subscriptions.
• We will be clear in our dealings with you as to what information about you we will collect and how we will use it.
• We will use personal information only for the purposes for which it was originally collected and we will make sure we store and delete it securely.

When we will share your personal data with third parties

We will only share your personal data in the following circumstances:

• With your consent: We may share your data with third parties where we have obtained your express consent to do so.
• Authorised vendors: We may share your data with third-party vendors that help us operate our services. This includes payment processors, cloud-based hosting services, monitoring services, email service providers, customer relations management (CRM) vendors.
• Analytics: We may share your data with analytics providers which help us understand how customers are using our services.
• Certain legal situations: We may share your data where we believe disclosure is necessary to comply with a legal obligation.
• Aggregated or anonymised information: We may publicly disclose non-personal aggregated or anonymised information such as our number of visitors and registered subscribers.

We use reasonable efforts to vet vendors for their privacy and data security practices. We require that such vendors agree to protect the data we share.

Links to third party websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Children’s Privacy

This site is not intended for use by individuals under 13 years of age and so if you are under 13 please do not provide any personal information to us without the consent of your parent(s) or guardian.

Changes to this Privacy Policy

We will publish changes to the privacy policy here on this webpage and will let members of our mailing list know when we have done so. We will review our Privacy Policy on an annual basis, or more frequently if we think it is necessary to do so.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access: you have the right to ask us for copies of your personal information. 
• Your right to rectification: you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
• Your right to erasure: you have the right to ask us to erase your personal information in certain circumstances. 
• Your right to restriction of processing: you have the right to ask us to restrict the processing of your personal information in certain circumstances. 
• Your right to object to processing: you have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability: you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us by emailing matt@zoielogic.co.uk or via the details at the top of this policy if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by emailing matt@zoielogic.co.uk or via the details at the top of this policy if you wish to make a request.

You can also complain to the ICO if you are unsatisfied with our response to your complaint and are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

COOKIES POLICY

Why we use cookies

We use cookies on our website to understand more about our users and to improve their experience across our website.  The purposes for which they are used, are set out below:

We use cookies on our website to recognise a computer when a user visits the website. The purpose of these cookies is to:

• Track users as they navigate the website.
• Improve the website’s usability.
• Analyse the use of the website.
• Administer the website, including the features such as interactive games (the cookies will remember how far you’ve progressed with the game).
• Improve the security of the website.

What are cookies

A cookie is a file containing an identifier, a string of letters and numbers that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

Analytics cookies

We use Google Analytics 4 to analyse the use of our website.  Our analytics service provider generates statistical and other information about website use by means of cookies.

The information generated relating to our website is used to create reports about the use of our website. It can also be used to help improve Google’s products and services. For more information on Google Analytics cookies visit the Google privacy policy.

Social media cookies

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the social media sites we feature links to here will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies. They are X, Instagram and Facebook.

Managing your cookies settings

Most browsers allow you to change your settings and preferences for cookies.  Use the links below to take a look at individual browser settings:

Internet explorer
Chrome
Firefox
Safari
Safari (IOS)
Blackberry
Windows phone

If you are using a browser we have not included above please refer to their website and support services.

If you have any questions or requests for information please contact us by emailing matt@zoielogic.co.uk 

Contact Information

If you have any concerns about Data Protection, please contact

Martina Bussi
ZoieLogic Dance Theatre
FigFlex, Frobisher House, Nelson Gate, Southampton SO15 1GX
E-mail: martina@zoielogic.co.uk 

Linked Documents: Please read and action in conjunction with the Data Protection Policy

Review and Updates: This policy will be reviewed annually or as required to ensure compliance with legislative changes. Last reviewed 8th July 2025.